For a quality assurance engineer in a large manufacturing plant, control over the production process depends on timely and clear communication with staff. The length of time it takes to respond to a human or technical incident has a significant impact on efficiency and production.
Let us take a simple scenario:
The QA manager is working the night shift when an incident occurs with a worker in a separate building. Via the STENTOFON intercom station, the worker places a call directly to the manager’s IP DECT phone. The manager is then able to take the call immediately and provide instructions and assistance.
With the SIP interface, the AlphaCom can integrate directly with IP DECT phones without going through a PBX. By using SIP-enabled IP DECT telephone systems, a portable phone becomes an extension of the AlphaCom exchange and can then perform like an intercom station with calling number display, and access to Group and All Call features. Calls can be forwarded to an IP DECT phone, giving the user seamless mobility -- a key factor for anyone working while on the move. Radio coverage functionality and the layout design of DECT systems allow users to speak without interference over great distances.
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