Customer service

Response time within 48 hours.

phone

+47 4000 2700
Opening hours 08.00 - 16.00
(CET +1 UTC)

VINGTOR is a specialist provider of spare parts, repairs, maintenance contracts and refit solutions. Responsibility and availability are our guidelines and customer support and service our first priority.

Depending on type of request, please use one of the forms below. If you wish to return a product to us make sure you have received a valid RMA number beforehand.

Spare parts, technical support or service

customer.service@vingtor.com

Please fill out all the fields in the form.

Zenitel Terms and conditions

Claims or returns

claims@vingtor.com

Before any products are returned to Zenitel you need to fill out this form to get a written approval with a valid RMA number. Products returned without this will be returned at customer cost.

Please fill out all the fields in the form.

Zenitel Terms and conditions

Choose request

Vessel name

Company

Contact person

Phone

E-mail

Description*

* Please specify your request:

Technical support:
System type
Serial number
or Project number

Spare parts:
System type
Item number & name

Service:
System type
Description of service
Date for service

Description of request

Qty and item name and number(s)

Description

Invoice/sales number

Contact person

Customer reference

Customer name

Email

Zenitel sales contact

Customer service

When communication is critical