Visitor/Staff information & Help Points

Visitor/Staff information & Help Points
The reception

The reception is a vital information point for visitors, patients and staff. There can be several of these in large hospitals and are important communication hubs in the building. The reception informs the doctor when a new patient has arrived. It also provides information to family and friends of the patient. In case of an emergency, the reception has to be able to get hold of the right people as soon as possible, and if necessary, broadcast messages throughout the hospital.

STENTOFON offers products that are particularly suited to these kinds of tasks. Our Control Room Master stations can be extended with up to 100 direct access keys and integrated with PA equipment, wireless DECT phones, cell phones, pagers, and radio. The station is available both in analogue and IP versions and can be equipped with a gooseneck microphone and a handset.

Help points

Help and/or emergency points are integral to any critical communication system in hospitals. They are usually installed throughout the corridors, the emergency room, the car park, or at the entrance, etc. Help or assistance is just one button push away and calls can be placed directly to the security desk. CCTV cameras can be automatically triggered when a corresponding help point is used so the guards can also see what is going on.

The STENTOFON analogue and IP Substations are typically used as communication, information or emergency points, and offer the following features:

  • Priority of call
  • Two-way, hands free (IP) communication
  • High Power Lamp/Strobe flashes when activated for emergencies
  • Connection to external IP video camera
  • Superb wideband audio quality
  • Remote software upgrade, configuration and monitoring
  • Tamper alarm for additional system security

When communication is critical