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Welcome to Kansas City - USA

Standard training courses are held six times a year at the corporate office in Kansas City, Missouri. The course covers everything from setting up your intercom system to programming procedures and a full one day lab.

Training dates for 2020

Go to Booking & Enrollment


- Day One -

  • Introdcution to Vingtor-Stentofon IP Stations,
  • Introduction to AlphaCom XE
  • Introduction to ICX-500 Gateway
  • Alphaweb
  • AlphaPro Software
  • Software Programming of AlphaCom XE Audio Server  
    • Program IP Stations
    • Program Call Routines for Substations

- Day Two -  

  • Software Programming of AlphaCom XE Audio Server 
    • Program Door Open
    • Program CRMV IP Station with IP-DAK 48 Station
    • Program Group Calls
    • Program Class of Service
    • Program Simplex Conference
    • Program Directory Features
    • Program Exchange and System

- Day Three - 

  • AlphaCom Practical Lab Exercises
    • Typically participants complete Lab Exercises by 15:00 on Thursday. Participants are dismissed upon completion. 


Attendees must pass all lab tests given on the final day (Thursday) to become certified. Please schedule travel accordingly so that you may complete the full four day course.

Classes run from 08:30AM to 4:00pm.

Training info & facilities

Important: This year's training classes span over three days. Participants must provide their own laptop with Windows 7, 8, 10, or XP

  • Currently, in-person classes are no longer accepting registrations for 2020. Please contact info.usa[at]zenitel[dot]com for inquiries on Training



The cost for the three-day seminar (Tuesday-Thursday) is $1,300 US, which includes: 

  • Training documentation
  • Daily lunches


Payment must be made in advance to hold your spot in our training course. For your convenience use our online booking service, which accepts Visa, Mastercard, and American Express.


Travel and Hotel

Travel, hotel, rental cars, and other arrangements are the responsibility of the individual attendees. Please see below for recommended accomodations.

AC Hotel by Marriott

560 Westport Rd, Kansas City, MO 6411 - open map.

Residence Inn Kansas City Downtown / Convention Center

1535 Baltimore, Kansas City, MO 64108 - open map.