How-to Videos

Are you stuck and need a quick fix? These short, effective videos cover set-up, troubleshooting and more. If you don’t find an answer here, check out Zenitel Wiki ▶.

What
IC-EDGE: How to play a message when opening a door	This video shows you how to configure a Turbine station in an IC-EDGE system to play a voice message (e.g.,. "The door is open, please proceed") when releasing the door opening relay.
IC-EDGE: How to play a voice message when pressing the call button	This video shows you how to configure a Turbine station in an IC-Edge system to play a voice message when the call button is pressed. E.g., "Your call has been registered, please wait for assistance".
ICX-AlphaCom: How to set the call button to cancel calls	This video shows you how to configure the call button in ICX-AlphaCom to also cancel calls.
IC-EDGE: How to play a message when the call button is pressed but the station is offline	This video shows you how to configure a Turbine station in an IC-EDGE system to play a voice message when pressing the call button, and the station is offline. (E.g., "This device is currently out of service, please contact the information desk").
IC-EDGE: How to set up Zenitel Mobile App in an IC-EDGE System	This video shows you how to add and configure the Zenitel Mobile app.
SIP Intercom: How to set up Turbine detailed logging	This video shows how to enable detailed logging on the Turbine station.
ICX-AlphaCom Integration with LenelS2 OnGuard	This video shows how to configure an ICX-AlphaCom system for integration with LenelS2 OnGuard
IC-EDGE: SIP Trace in Turbine	This video shows how to obtain a packet trace from a Turbine station.