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Prison Solutions

Prisons and detention centers demand a reliable and high-quality communication system that is available around the clock. Our solutions are designed to enable guards to work efficiently and provide the level of security detainees and visitors depend on.

Key applications and benefits| Download solution sheets

Access Control

Intercom stations that provide efficient audio and video assistance for visitors and controlled access for doors, gates and airlocks. Optional integration with access control systems, video management systems and central door locking.

Visitor Management

Intercoms placed in visitor areas where conversation can be granted, monitored, and recorded from the control center.

Cell Communication and Monitoring

Vandal resistant purpose built intercoms that can be configured to support, i.e., emergency calls and music/radio feeds. Supports audio level monitoring, which means an alarm is triggered if the noise level reaches and threshold.

Wards' Main Switchboards

Our solution can easily be integrated with prison management systems, to enhance the wards' and guards' insights into situations and events in cells and sections. Calls can be forwarded manually or automatically to other control desks, intercom stations, and more.

Public Address and Voice Alarm

Broadcast live or prerecorded messages to cells, sections, and common areas inside and outside the prison for information, warnings and evacuation purposes.

In-Building Communication for Administrative and Custodial Staff

Intercom stations for in-building communication, include purpose made intercoms for infirmaries.

The Zenitel difference

Superior Audio Quality

Your ability to hear, be heard and be understood in emergency situations is essential.

Zenitel’s Intelligent Communication systems are used in correctional facilities globally, due to their unrivaled sound and audio quality.

Integrated Communication

Efficient communication requires a single integrated communication platform.

We support open protocols such as SIP that make it simple and straightforward to do all your communication from one central console.

Integrated Security

Reliable communication between different systems is important. We share information through common protocols or dedicated drivers with other parts of the security system like Access Control and Video Cameras to enable automated processes.

This makes it easier for your security team to work much more efficiently when faced with critical events.

Recommended products


ICX-Alphacom Platform

The ICX-Alphacom Platform is the core of our communication system. With the ability to connect our intercom stations as well as external SIP devices, you’ll have the capacity you need to achieve unprecedented levels of connectivity in any environment.

ICX-Alphacom seamlessly integrates with market-leading prison surveillance, access control, and communication systems. And you’ll also have advanced intercom functionality such as the ability to prerecord messages on your server for emergency communication and record intercom calls at any connected station.

Turbine IP & SIP Intercoms

Our series of Turbine IP Intercom Stations are designed to withstand extreme fluctuations in temperatures and vandalism, dirt, dust, and water. The stations provide crystal-clear audio thanks to powerful speakers, automatic volume adjustment, and background noise cancellation.

The stations have multiple design options and are perfect for doors, barriers, and gates.


Turbine IP Mini Intercoms

The TMIS-2 is our robust, vandal-resistant intercom designed specifically for prisons and other high-security environments. The stations provide crystal-clear audio thanks to powerful speakers, automatic volume adjustment, and background noise cancellation.

The Turbine IP Mini Intercoms are built to last and are perfect for communication to and from cells and emergency points in wards and common areas.


IP Desktop Options

The ITSV-3 Desktop Video Phone is a powerful desktop video phone featuring Android 7.0, a 7” touch screen, real-time HD video telephony, built-in WiFi, Bluetooth, and more. The ITSV-3 delivers advanced SIP telephony features and out-of-the-box integration with our IC-EDGE and ICX-AlphaCom IP Intercom Platforms.

It’s also possible to use our VS-Client to provide these features directly to your PC as an alternative to a physical station.

Touchless sensor

Touchless Sensor

We offer a touchless sensor, available as an accessory for our Turbine compact series, to address the need for contactless communication, for a variety of settings and applications. With its gesture recognition, you can activate intercom calls with the simple swipe of your hand. 


IP Speakers

Our IP Speakers can be mounted on walls and in ceilings and feature a built-in 10W Class D amplifier. The built-in amplifier eliminates the need for a central amplifier unit with conventional speaker loops. This also makes it easy to add more speakers, and speakers can be divided into groups or addressed individually.

All speakers are easy to install and maintain and include a built-in web interface for easy management, software upgrades, and status checks.

Solution Sheets

Date Name Category Sizesort descending Download file
Correctional facilities solution EN Solution Sheet 1.48 MB File icon Download