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VS-Operator
VS-Operator or Zenitel Operator (previously Vingtor-Stentofon Operator ) is a PC-based system management package for the AlphaCom Audio Servers. It shows the status of intercom devices using maps and makes it easy for operators to:
- View calls and call requests
- Act easily and quickly on events and requests
- Store an onscreen history of events through a Journal
Ideally suited for control rooms
VS-Operator is primarily intended for use in a control room environment. It provides a clear overview for operators with multiple layout possibilities according to the operator's preference. Layouts can be defined to cover single or multiple screens. They can be added, edited and deleted by administrators.
Zenitel Operator - Basic Functions
The use of map views allows operators to clearly see all the device icons defined in the selected area. Device icons are shown depending on the state in which they are in so that operators have a real-time view of the status of all devices. When a call is established, the relevant map is shown automatically.
Multiple functionality to reduce response times
A wide range of functionalities enables control room operators to:
- Get a quick overview of the system status – support for multiple monitors
- Respond quickly to events and call requests
- Show video from linked intercoms on call events
- Show the status and operate remote I/Os
- Extend functionality through custom scripting and general purpose devices
- IM function between operators
Functionality includes: Call Queuing ● Video support ● Show Input status ● Operate outputs - Door Opening - Select CCTV camera ● System Status - Station errors - AlphaCom up/down ● Flexible GUI - Maps and icons - Button panels - Touch screen
Further/detailed information (below)
Vingtor-Stentofon Operator version 1.5.3.2
New Features/Highlights (August 27, 2019)
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- Additional Caption parameters available in scripts
- Configuration option to Exit over Password
- Configuration option to Block Logout
- Handover between operators
- Copy/Paste of buttons in a button matrix
- Full screen mode
- Start-up script on layout change
- Copy/Paste text attributes of icons in maps
- Possibility to move TABs within a TABbed panel
- Increase TAB height
- Possibility to decrease the height of the menu bar to increase useable screen space
For all new features, see the release notes on AlphaWiki and the updated manual.
Vingtor-Stentofon Operator version 1.4.3.0
New features/highlights (September 12th 2018)
- Calls to an operator in private, busy or to a ringing group can be listed in the call request list
- Zoning – define which maps and devices are relevant for each operator
- Extended scripting capabilities
- Display an image in a tile view
- Open and close forms depending on activity
For all new features see the release notes on AlphaWiki and the updated manual.
Priority Handling of Calls Made Easy
The call request list shows all the pending call requests for the operator. The list is sorted according to the priority of the call request and the time the when the call request was made. This makes it easy for the operator to prioritise his/her actions. Each entry displays relevant information such as:
- Directory number of the intercom
- Name of intercom
- Priority of the call request
- Time when call request was made
- Number of seconds that request has been on the list
- Name of camera associated with the intercom (if camera is defined)
In addition to the above, the Selected Call Request pane also shows a video stream from the camera associated with the intercom.
Full control of active calls
Active calls are shown in the Established call pane. The following information is displayed:
- Directory number of the intercom
- Name of intercom
- Time when call request was made
- Name of the camera associated with the intercom (if camera is defined)
- Name of the map in which intercom is placed (if map is defined)
- An iconized picture of the map
- A video stream from the associated camera
- Up to 2 buttons to determine how to handle the call
Button Matrix – all functions at your fingertips
Buttons can have up to 2 simulated LEDs in different colors with 4 possible modes:
- Off
- Slow Flash
- Fast Flash
- On
The modes and colours used can be defined according to the desired setup. Images can also be assigned to the individual buttons to customize the matrix to the operator`s requirements.
Software and Licenses
Software
Vingtor-Stentofon Operator consists of 2 software packages: Vingtor-Stentofon Operator Server and Vingtor-Stentofon Operator Client. Vingtor-Stentofon Operator has been tested with 20 connected clients, but depending on server hardware capabilities, can easily scale to at least 70.
License Types
Vingtor-Stentofon Operator has 2 license options: Basic and Enhanced. Without a license, Vingtor-Stentofon Operator will run in demo-mode. A maximum of 7 devices (max. 4 of the same type) can be defined in this mode.
No License |
Basic License |
Enhanced License |
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Licensing and Order Numbers
Vingtor-Stentofon Operator uses the API/OPC ports of the AlphaCom, which means that the appropriate license must be available in the AlphaCom. Note that each AlphaCom in an AlphaNet will require its own API license. API licenses cannot be added together. In case a larger capacity is required at a later stage, Zenitel will credit the original purchase price upon order of a new larger license.
|
product |
AlphaCom API license |
|---|---|
|
1009649901 |
VS API License Supporting 40 Stations |
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1009649902 |
VS API License Supporting 80 Stations |
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1009649903 |
VS API License Supporting 160 Stations |
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1009649904 |
VS API License Supporting 240 Stations |
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1009649905 |
VS API License Supporting 320 Stations |
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1009649906 |
VS API License Supporting 400 Stations |
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1009649907 |
VS API License Supporting 552 Stations |
Immediate Activation of VS-Operator
VS-Operator is a licensed product. When it is ordered, you will receive a ‘License Serial Number’. This serial number can be entered as part of the configuration of the Vingtor-Stentofon Operator server - activation is on-line and immediate.
The VS-Operator server is licensed with the number of Vingtor-Stentofon Operator clients that can connect to it. Order as many times of the product number defined in the table below for the number of client license which are required. It is not possible to mix ‘Basic license’ and ‘Enhanced license’ clients in the same system. If at a later stage the clients need to be upgraded, you can order enhanced license clients and you will be credited with the amount originally paid for the basic license clients.
|
Product |
Vingtor-Stentofon Operator license |
|---|---|
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Vingtor-Stentofon Operator Client, Basic license |
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Vingtor-Stentofon Operator Client, Enhanced license |
Scalable to meet your growing requirements
In case at a later stage, additional clients need to be added or the system needs to be upgraded, please refer to the original license serial number so that the clients can be added to the correct system.
Availability
Vingtor-Stentofon Operator server and Vingtor-Stentofon Operator client setup software is available from AlphaWiki. For access please see below.
VS-Operator replaces AlphaVision, which is not available anymore. Note that Vingtor-Stentofon Operator is not backward compatible with AlphaVision. Customers who have already ordered AlphaVision but have not received the license yet will be offered the possibility to install Vingtor-Stentofon Operator without additional license cost - this offer includes the necessary API licenses in the AlphaCom.
AlphaWiki
AlphaWiki pages can be accessed via https://alphasupport.zenitel.com. This is a restricted part of our website and it is required to log in with a username and password. Apply for access via the AlphaWiki access request form.