Working at Zenitel

Do you get engaged by creating good products?
Are you interested in products that connect people with technology?
Do you want to help create products that help users perform at their best in demanding situations?

Then we would love to have you on our design team. Join us in creating the best products in the industry!

About us
Zenitel R&D performs all product development from the idea phase to the industrialization of the product. Our design team consists of 12 employees divided into designers and engineers in mechanics and electronics. We are working both on the development of existing products and the development of completely new solutions. We even design all parts of our products; electronics, software, user interface and mechanics, and can therefore shape the entire user experience from start to finish. We believe this makes it extra exciting – and quite unique – to work with us. We have our own prototype and test lab and produce most of our products in Europe. For 3D construction we use creo.

About you
You are a bachelor's or master's level engineer in design or mechanics, or can demonstrate solid relevant work experience. You have broad knowledge in design, construction, materials and manufacturing processes.

You are engaged by good solutions and do not give up until you have reached a result that is both of technically good quality and that delivers the necessary result to the project. You are a very skilled 3D constructor, but are comfortable in a workshop and are happy to build a prototype if it is the best way to solve the current problem.

You are skilled at idea and concept development, from sketches to prototypes. You have a keen eye for detail, but don't lose track of the whole. You can deliver fast iterations to solve specific tasks, but also think holistically and see how solutions are connected across products and product lines.

You are well acquainted with designs for production and production processes and can actively participate in discussions with manufacturers to find the optimal balance between good products and efficient production.

You are curious about new technologies and interested in how good technical solutions can help create better products, and dare to question established truths and practices.

You know that behind any quality product lies a thorough design process that takes into account all the elements from the end user and all the way back to the production company. And that "who will buy the product,"who will use it", "what problem to solve" and "how to produce" are just some of the very many questions in a process that together determine the quality of the design.

You work well with others, can work independently on demanding tasks, see what needs to be done, take responsibility for deliveries and can be creative even within established frameworks and routines.

What can we offer you?

• Interesting, varied and demanding tasks
• Professional development in an engineering environment characterized by high competence
• A good working environment in centrally located office
• Good pension and insurance schemes
• Your own yearly health budget
• Mobile phone and paid internet

What influence will you have?
With us you will help shape Zenitel's future products. You will be responsible for specific deliveries in design and construction, and influence the choice of tools and methods for product development. Your work will be an important part of the success of our future products and services, while at the same time working in a dynamic business characterized by innovation and collaboration. We want to deliver products that simplify people's everyday lives and can ultimately help save lives. In this way we create value for our customers and society as a whole.

We have English as a working language, and in order to succeed in this position you need to be able to speak and write Norwegian and English fluently.

How to apply
If this looks interesting apply via this link.

Questions related to the position can be directed to Andreas Erlandsen: andreas.erlandsen[at]zenitel[dot]com  / Tel 4000 2507

Are you interested in new technology?
Do you get engaged by creating good products?
Do you want to help create products that help users perform at their best in demanding situations? Then we would love to have you on our design team. Join us in creating the best products in the industry!

About us
Zenitel RD performs all product development from the idea phase to the industrialization of the product. Our design team consists of 12 employees divided into designers and engineers in mechanics and electronics. We are working both on the development of existing products and the development of completely new solutions. We even design all parts of our products; electronics, software, user interface and mechanics, and can therefore shape the entire user experience from start to finish. We believe this makes it extra exciting – and quite unique – to work with us.We use Altium for form and circuit board design, we have our own prototype and test lab and we manufacture most of our products in Europe.

About you
You are trained in electronics, computer engineering or equivalent at the master's level and have good expertise in analog and digital circuit design.We'd like to hear from you who come straight from school as you've been in the workplace for a while.

You are both interested in the subject and educational and want to help strengthen our commitment to intelligent communication, edge computing and IoT products. You have knowledge of audio and video processing, good technical insight and good knowledge of FPGA, CPU, GPU and MCU, among others.

You are curious about new technologies and interested in how good technical solutions can help create better products and dare to question established truths and practices.

You know that behind any quality product lies a thorough design process that takes into account all the elements from the end user and all the way back to the production company. And that "who will buy the product", "who should use it", "what problem to solve" and "how to produce" are just some of the very many questions in a process that together determine the quality of the design.

You cooperate well with others, can work independently on demanding tasks, see what needs to be done, take responsibility for deliveries and can be creative even within established frameworks and routines.

What can we offer you?

• Interesting, varied and demanding tasks
• Professional development in an engineering environment characterized by high competence
• A good working environment in centrally located office
• Good pension and insurance schemes
• Your own yearly health budget
• Mobile phone and paid internet

What influence will you have?
You will be able to develop products in Zenittel's product portfolio. You will be responsible for specific deliveries in electronics design, and will be able to work directly in projects that deliver finished products. Your work will be an important part of the success of our future products and services, while at the same time working in a dynamic business characterized by innovation and collaboration. We want to deliver products that simplify people's everyday lives and can ultimately help save lives. In this way we create value for our customers and society as a whole.

We have English as a working language, and in order to succeed in this position you need to be able to speak and write Norwegian and English fluently.

How to apply
If this looks interesting apply via this link.

Questions related to the position can be directed to Andreas Erlandsen: andreas.erlandsen[at]zenitel[dot]com / Tel 4000 2507

Do you want to work in a small company where you can address your colleagues by their first name and where the CEO knows who you are and what you can achieve? Or do you enjoy working for an international company, across a variety of countries in an English speaking setting that values diversity?

Working for Zenitel, a global leader in providing critical communications, you can have both! With Norwegian roots and 100 years of history, we have a compact team of 300+ dedicated employees with a global presence. Our headquarters are in Oslo as well as Horten, Norway, with an additional 18 offices worldwide, as well as partners in more than 70 countries. We call it a Glocal working environment!

Our expertise is providing intelligent communication solutions that allow you to hear, be heard and be understood, every time. Zenitel systems interface with other security systems including CCTV, access control and alarm for a comprehensive security solution. Our primary system offerings are within Public Address, Intercom and Radio.

We are looking for a new member to join our Sales team to support our Greater China channel expansion, who will be a part of our growing onshore Asia Pacific operations managed out of Taipei. This position reports to the VP Sales, Asia Pacific for Onshore, and we invite candidates from Taiwan, Hong Kong or China.

Tasks:

• Grow our partner footprint within China. Educate the Chinese market and increase Zenitel awareness;
• Grow the segment spread of Zenitel products across projects in China;
• Continually evaluate partner as well as consolidated performance (sales to margins). Take appropriate corrective actions;
• Enhance channel capabilities through continuous development and liaison with Marketing, Product Mgt and other functions;
• Prepare Product & Project Illustrations. Prepare BoQ, Technical Schedules, Quotation/Tendering documents as required. Attend related meetings. Provide information on USPs as well as available integrations;
• Gather and provide market intelligence, including segment sizes, funnels, competitive as well as product trends;
• Provide feedback on product performance, issues and development opportunities;
• Provide regional support for the VP Sales APAC from time to time in other territories (for example Taiwan and across North Asia);
• Supervise key projects from bid to implementation;
• Develop and manage direct relations with main stakeholders as well as subject matter experts – e.g. architects and specifiers;
• Plan and hold product demonstrations as well as training sessions, both in classroom and online;
• Conduct regular customer visits (post Covid). Address service and commissioning questions;
• Ensure business solutions are aligned with Zenitel goals, strategy, policies and priorities.

We believe that you:

• Hold a bachelor degree or equivalent in a commercial or technical field;
• Have experience in Security, Access Control, Video, Audio verticals. In Commercial sales, although Engineering experience is also advantageous;
• With a Minimum 5 years of working on Channel Partners as well as End Users/Bid Support/ Commissioning/ Training/Partner Management/System Integrations;
• Have previously sold both hardware & software components;
• Have IP & Data Network as well as system integration exposure; 
• With a proven sales track record and channel building/management skills;
• And possess strong verbal and written communication skills in English & Mandarin;
• Additional languages/dialects are advantageous. As are Public Address General Alarm (PAGA) or Intercom experience.
   

As a person, you:

• Are well organised with an eye for details and good at multi tasking;
• Are self-motivated, driven by customer satisfaction and results;
• Possess strong verbal and written communication as well as presentation skills; 
• Work independently and solve problems;
• Are proactive and positive;
• Like to work in teams but are also comfortable working remotely.

We can offer:

• Interesting and diverse tasks that will challenge you;
• A dynamic and aimable international work environment;
• Pension, insurance and other employee benefits;
• Mobile phone and paid internet.

This position is important because
Providing the best support and training for our partners and end-customers is key for our growth and success. We need employees that strive for customer excellence and who would like to work in an environment where innovation and great teamwork bring results. Our communication solutions help save lives. Our aim as a company is to keep people, companies and their assets safe by making sure you hear, are being heard and understood every time. 
We look forward to receiving your application as soon as possible. We shall be reviewing all applications consecutively.

How to apply
For enquiries or job application please send mail to; CHRO Ingrid Glad Bratvold, mail: ingridglad.bratvold[at]zenitel[dot]com

Are you a newly educated engineer, or have 2-3 years of work experience in test and service, and want to develop your professional skills? Become our new Test & Service Engineer!

Zenitel is growing and we are now strengthening our technical Test & Service team with a dedicated and technically skilled employee. Test & Service sorts under Maritime & Energy Projects and Engineering, which is responsible for all aspects of our deliveries; project planning, design and engineering, sales support, test and start-up of new systems, service, as well as support for our customers. The Test & Service Department works closely with the Project Department, and we believe that versatile engineers, with broad expertise in both testing, service and engineering, have a big impact on our results. Technical competence and product knowledge form the basis for success in the role of project engineer, and we are now looking for a technically skilled employee for Test & Service, who will eventually learn to develop further as a project engineer.

We have a strong focus on quality and service, and the Test & Service team consists of 11 highly competent engineers, of all ages, from relatively new hires and to engineers with extensive experience. As an engineer with us, you become part of a learning environment and have the opportunity to work broadly and variedly, across departments, with many different product groups, in an international company characterized by high competence, innovation and collaboration. We deliver products that simplify people's everyday lives and ultimately help save lives. In this way we create value for our customers and society as a whole. Join us on the team!

Your tasks will be:

• Perform setup, configure, and test systems, including FAT with customers
• Documentation of test status on the systems
• Troubleshooting and corrections
• Customer support and remote service
• Support sale with verification of solutions
• Prepare technical data
• Projection of integrated communication solutions including drawing in AutoCAD (training takes place in the company)
• Some travel activities are required

Desired qualifications:

• Minimum 3-year relevant education with technical understanding, preferably electronics engineer
• Interest, and preferably knowledge of telecom/communication systems
• Knowledge in IP networks, swithcer, servers and PC is an advantage
• We have English as a working language, and in order to succeed in this position you need to be able to speak and write Norwegian and English fluently.

We're looking for you who:

• Is engaged and teachable, and who has the ability to handle complex tasks
• Ability to get into the customer's needs and find good solutions
• Are solution-oriented and who make sure to address challenges when they appear
• Easy to collaborate with and has good communication skills
• Jobs structured and systematic, have a drive and good execution ability

We offer:

• Exciting, varied and challenging tasks in a growing company
• Professional and personal development in a dynamic and pleasant working environment
• Good colleagues with a lot of knowledge and experience
• Competitive terms
• Good pension and insurance schemes
• Exercise and health schemes

Questions related to the position can be directed to Gyorgy Kovacs on mobile 400 02 744.

Search via JobbDirekte.no, deadline March31st

Are you customer oriented, committed to provide excellent customer experience, and possess a strong drive for results?

We are looking for a confident and technically savvy Customer Service Manager to lead the team and take Customer Service in Zenitel to the next level.

You have a commercial mindset and are hands on, always seeking new ways to support an exceptional customer experience and maximizing value. You thrive with improvement processes and are experienced in driving fact based and analytical improvement processes yet hands on in securing operational excellence. You know that the best results are created through your team and are experienced in supporting and inspiring others to reach their goals.

Key responsibilities:

• Overall responsible for Customer Service globally, with daily management of Customer Service team
• Improve customer experience by analyzing customer data and through ongoing support
• Responsible for accurate account set up in ERP system and system owner of ticketing system for customer service (OTRS)
• Order handling and resolving customer requests and complaints effectively and appropriately
• Provide insights on client-to-business interactions, and understand customer outcomes by maintaining and growing relationship with client
• Serve as a key support in sustaining business growth and profitability by maximizing value
• Drive and lead continuous process and system improvements and increase efficiency on global internal processes, and lead projects to improve customer service activities in line with business strategy
• Report and monitor on agreed KPIs & SLAs
• Promote the desired corporate culture in line with Zenitel's values
• Desired qualifications and experience:
• Relevant formal higher education (e.g. BSc in business, management, administration, science) and min. 5 years of relevant experience, including operational experience from customer support and order handling
• Solid and documented management experience with mentoring and development of direct reports
• Technically minded, with solid experience in ERP systems and use of ticketing systems
• Excellent verbal and written communication skills, both in English and Norwegian
• As a manager, you thrive in a fast-paced culture and are unafraid to go outside your comfort zone. You have strong analytical skills, and appreciates valuable data collection, analysis, and follow up. You are well-structured, and performance driven. You are a strong communicator and a relation builder, always with a positive and can-do attitude.

How to apply

We offer a challenging and diverse position, with competitive market conditions. As Customer Service Manager at Zenitel, you can influence and truly make an impact. Come join our team!
If this looks interesting apply via this link.

Also feel free to contact our recruitment partner Skagerak Consulting AS, Linda Brusletto 41676428.

The main market segments we work in are Maritime, Oil and Gas, Industrial, Transportation, and Building Security & Public Safety. Our main product offering is within the categories of Intercom, Public Address, Two-Way Radio, and Integrated Solutions.

Candidates with experience from these segments and within these product categories are of great interest to us. We have a diverse range of highly competent and knowledgeable employees in various fields such as Marketing, Communication, Engineering, IT, and Sales.

As a Zeniteller you will work in a highly technical environment. You will get the chance to develop your skills in a global company and will have to communicate with colleagues across borders and different cultures. Our products are designed to protect lives and assets in critical situations and as such, are expected to always work. This adds a greater meaning and significance to our work and the way we operate.

Please feel free to send an application letter and CV if you are interested in working for Zenitel in the future, and we will contact you if any relevant positions turn up.

Please use this form: http://www.jobbdirekte.no/cv/application/open.html?customerId=7693

Thank you for your interest in Zenitel.

Qualifications

• Bachelor degree or equivalent
• Fluency in English, written and spoken
• German, Spanish or French can be an advantage.

Personal traits

• An interest for technology and innovation
• Open-minded and responsible
• Good communication skills
• Ability to work individually and in a team

What we offer

• International experience
• Challenging and stimulating working environment
• Regular follow-up
• Chance to test new ideas
• Personal development
• Improving foreign language skills