Vingtor-Stentofon CASE STUDY: Sunshine Police Station was equipped with a Ring-Master RM5000 with Crisis Alert add-on for all Cell Call duties, and had been under the microscope for a few years as the aging system began to fail.
Down to half the speech links at last repair, the system finally failed and Vingtor-Stentofon were contacted for assistance by the new maintenance contractors. Some options were floated, with the contractor settling on a replacement AlphaCom XE1 and full IP solution. Less then 24 hours later, a Vingtor-Stentofon technician was on site to assist with the changeover.
Existing Ring-Master AB931-F plates were retrofitted with Vingtor-Stentofon IP Substation hardware, eliminating the need for back box replacement, and the flush mount DAD104 Call Annunciator Panel was replaced by Vingtor-Stentofon IP Flush Master Stations, which feature all call display and audio facilities, removing the need for the additional handset. With all site wiring already Cat5, all that was required was for the Network switch and AlphaCom to be mounted in a convenient cupboard and the cabling re-terminated and patched. With the Plug and Play functionality of the AlphaCom, the system was operational as soon as the stations were plugged in.
The Police Station cells were fully operational that afternoon, and the officers now benefit from Clear loud communication, free from echo thanks to the advanced audio characteristics of the Vingtor-Stentofon hardware. The Flush Master Station provides all the functionality that the officers require, with the call handling soft-keys and the pre-programmed Direct Access Keys providing Group Call, Anti-nuisance and other important facilities. Overall, staff were happy to have an operational system provided in a short time frame, and now have the state of the art Cell Call system.