How to Videos | Zenitel

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How-to Videos

These short, effective videos cover set-up, troubleshooting and more. If you don’t find an answer here, check out Zenitel Wiki ▶.

IC-EDGE Configuration

ICX-AlphaCom Configuration

Maintenance & Troubleshooting

ICX-AlphaCom Configuration

ICX-AlphaCom: How to set the call button to cancel calls

ICX-AlphaCom: How to Configure Inputs on a Turbine kit

ICX-AlphaCom: How to Configure a Call Button

ICX-AlphaCom: How to Configure the Door Opening Feature

Zenitel Academy: How to Configure Touchless Sensor in ICX-AlphaCom & IC-Edge

ICX-AlphaCom: How to Configure a SIP Trunk

Zenitel Academy - How to Configure IP-Speakers

IC-EDGE Configuration

IC-EDGE: How to Setup the IC-EDGE System

IC-EDGE: How to play a message when the device is offline

IC-EDGE: How to Configure Address Book

IC-EDGE: How to play a message when opening the door

IC EDGE: How to play a voice message when pressing the call button

IC-EDGE: How to play a message when the call button is pressed but the station is offline

IC-Edge: How to Configure a Call Button

IC-Edge: How to Configure Group Calls in General

IC-EDGE: How to Setup Remote Relays

IC-EDGE: How to Configure Ring Lists

Zenitel Academy: How to Configure Touchless Sensor in ICX-AlphaCom & IC-Edge

Maintenance & Troubleshooting

AlphaCom XE: How to Perform a SIP Trace

ICX-AlphaCom: How to Perform a SIP Trace

ICX-AlphaCom: How to Upgrade Software in ICX-500

ICX-AlphaCom: How to Upgrade Software in ICX-Core

ICX-AlphaCom: How to Install AlphaPro and the USB Dongle Driver

ICX-AlphaCom: How to Install ICX-Core in Virtual Box

SIP Station: How to Enable Detailed Logging

Zenitel Academy - How to perform a Packet Trace in a Turbine device

Zenitel Academy - How to perform factory reset on Turbine

Zenitel Academy - Firmware Upgrade from IMT

Zenitel Academy - How to Upgrade Firmware of Turbine from the Web-Interface

Integration

ICX-AlphaCom: How to Install and Confgure VS Operator

ICX-AlphaCom: How to install OPC Classic Server

ICX-AlphaCom: How to integrate with LenelS2 OnGuard

IC-Edge: How to Connect to a SIP Provider

How to Configure the IC-Edge AMAG Symmetry Integration

Setup

IC-EDGE: How to Setup the IC-EDGE System

IC-EDGE: Licensing

IC EDGE: How to set up the VS-Client

IC-Edge: How to Add a 3rd Party SIP Device

How to set up the TCIV+

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