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AlphaCom Integration – AMAG Symmetry

The Scorecard for Intelligent Communications

Zenitel has helped to produce an Intelligent Communications Scorecard for the industry to allow consultants, integrators, and security executives the means by which to objectively evaluate the technology available. One of the key pillars of the Intelligent Communication Scorecard that Zenitel has helped developed is Interoperability.

Interoperability - Your communication tools must work with other enterprise systems including access control, video, and VoIP-based phone systems. This must not just be an API listed on a data sheet. You must see this evidenced by the vendor’s business model and through its investments in securing the trust of the leaders in these areas.

A system that does not communicate across a wide range of platforms is, to us, not an intelligent communication system. We have integrated audio communication like telephony, VoIP, Radio, PA/paging and intercom from decades. With the shift to IP we found that the possibilities are even greater today. We are committed to let you integrate whichever form of audio communication in a single system, and communicate to these individually, in groups or through conferences. With open-, industry standard-, or proprietary interfaces we integrate to other security solutions such as Video management, Access Control, Telecom-/Network Management, Recording & Logging for a true 360° security solution integrating all aspects of security and operation.

Alphacom Integration

Our AlphaCom XE is a powerful communications server with many features directly applicable to the critical communication industry such as direct calling, call requests & call queue handling, call transfers & escalation, PA functionality through All and Group Calls, priority calls and many more.

AMAG Symmetry

One of our integration partners is AMAG Technology and their Symmetry Security Management platform. Symmetry™ Security Management System is AMAG’s advanced solution for Access Control, Video Management and Intrusion Detection. Symmetry is installed worldwide and designed for organizations of any size – from the largest multi-national or government agency through to small offices and schools.

About the integration

The integration between Symmetry and AlphaCom provides a graphical intercom call station connection and logging capability from within the Access Control and Security Management System (SMS). Intercom call requests, connections and status are all shown on one easy to use screen. If required, intercom call stations may be grouped and routed to an unrestricted number of client machines.

This is especially useful for busy sites, which may have a large number of call stations installed. The operator can make and receive intercom calls, plus log intercom activity. Extensive history reporting capabilities provide the operator with accurate call station connection information.

To read more about the integration benefits click here.

Segment: Building Security
Location: Global

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