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Zenitel Names New Strategic Alliances Relationship Manager

Jalen James

Kansas City, MO, US, December 4, 2023Zenitel, the leading supplier of intelligent critical communication solutions, announced the hiring of a key relationship executive in its Americas Onshore Business Unit. Jalen James has been named Strategic Alliance Relationship Manager, reporting to Kelly Lake, Director of Global Strategic Alliances.

The Zenitel strategic alliances program supports manufacturer partners who integrate Zenitel’s intelligent communication solutions into their business. James will also work with the company’s technology partners to help ensure the continued successful product integrations of Zenitel’s audio solutions with leading video surveillance and access control platforms.

James has a bachelor’s degree in Logistics, Materials, and Supply Chain Management from the University of South Carolina.

Before joining Zenitel, he was a Supplier Business manager at Scansource Inc., for six years. Scansource is a distribution company with direct relationships with manufacturers. He has worked brands such as Honeywell Inc. SPS, Toshiba Inc, Axis Communications, and March Networks, managing all aspects of business operations and sales support within Scansource. His strengths in business development, pipeline management, supply chain management, and project management have allowed him to build lasting relationships with suppliers, field reps, and partners of the distribution channel.

“I am thrilled to welcome Jalen to the Strategic Alliance program at Zenitel,” said Kelly Lake. “He has a proven ability to identify and understand customer needs, to create solutions, and to provide value. I look forward to working with him to continue to grow and support our strategic alliances program.” 

"I am thrilled to embark on this exciting journey with Zenitel as the newly appointed Strategic Alliance Relationship Manager," said James. "Joining a pioneering force in intelligent communication solutions is not just a career move but a leap into a realm where innovation and collaboration thrive. My experience at Scansource Inc. has equipped me to contribute to the continued success of the strategic alliances program, fostering lasting relationships within the industry."

James can be reached at 603-440-0907 or

About the Zenitel Group

Zenitel is the leading provider of Intelligent critical communication solutions that allow people to hear, be heard, and be understood, in every situation. Zenitel solutions are designed to cater safety & security needs of both onshore and offshore markets. Because communication is critical, Zenitel solutions are also great in integrating with other systems and solution in a seamless way. To find more about us, visit