Gatwick Airport Station
Zenitel, in collaboration with Fourway Communications Limited, completed a comprehensive PAVA system upgrade at Gatwick Airport Station, one of the UK’s busiest transport hubs. The project enhanced audio clarity, safety, and communication coverage throughout the station, improving passenger experience and operational control. Built around Zenitel’s VIPEDIA platform, the system delivers superior performance and sustainability for future expansions.
The Requirement
Despite a series of building upgrade programs at the station, congestion issues persisted particularly during peak travel times. Passenger circulation through the concourse and platforms remained suboptimal, resulting in operational inefficiencies and a diminished travel experience. To address these challenges, further enhancements were required, including an upgraded PAVA system to help deliver clearer, more effective communication across the expanded station.
The Solution
Given the station’s and Network Rail’s long-standing relationship with Zenitel, and Fourway Communications’ deep expertise with these systems, continuing with the same hardware manufacturer significantly reduced both risk and cost. New VIPEDIA Audio Controllers with enhanced DSP capability were installed and commissioned, providing superior intelligibility and performance compared to the legacy system .
The Result
The success of the Gatwick station project has already set a precedent. Fourway Communications has since applied the same Zenitel upgrade and migration process at Paddington Square, highlighting the strength of the collaboration between Fourway Communications, Zenitel and Network Rail. With further stations in the pipeline, the upgrade approach delivers better value for money and enhanced sustainability across the network.
More customer stories
Gatwick Airport Station
Zenitel, in collaboration with Fourway Communications Limited, completed a comprehensive PAVA system upgrade at Gatwick Airport Station, one of the UK’s busiest transport hubs. The project enhanced audio clarity, safety, and communication coverage throughout the station, improving passenger experience and operational control. Built around Zenitel’s VIPEDIA platform, the system delivers superior performance and sustainability for future expansions.
PA Integration Success: Zenitel PAVA and Sittig PAX Streamline Broadcast Automation
Zenitel is proud to announce another successful deployment of its VIPA-API, the advanced IP-based interface for its Public Address and Voice Alarm (PAVA) portfolio. The latest integration with Sittig Technologies, a global leader in intelligent, automated airport announcements, further reinforces Zenitel’s position as the smart choice for modern, connected airports.
Kolkata Metro Passenger Announcement System
Kolkata Metro Rail Corporation partnered with HEINRICH and Zenitel to implement a high-availability Passenger Announcement System across 12 stations and one depot. Using VIPEDIA, V2000 amplifiers, and MPS microphones, the EN 54-certified system delivers clear, reliable communication while reducing energy use and supporting future expansion.
Bengaluru Metro Passenger Announcement System Upgrade
Bengaluru Metro Rail Corporation Ltd (BMRCL) partnered with HEINRICH and Zenitel to modernize its Passenger Announcement System across 27 stations and three depots. The new PAS ensures clear, reliable communication for over 760,000 daily passengers while meeting EN 54 fire safety standards. Using VIPEDIA, V2000 amplifiers, and MPS microphones, the system is designed for long-term availability, energy efficiency, and scalability to support the metro’s future expansion.
Rockhampton Airport enhances communication with Zenitel
Zenitel’s paging solution overcomes acoustic challenges while ensuring clarity and reliability for central Queensland’s key transportation hub - Rockhampton Airport.
PA integration success: Zenitel PAVA and AviaVox elevate airport efficiency
Zenitel is proud to announce another successful deployment of its VIPA-API, an advanced IP-based interface for it's public address and voice alarm (PAVA) range. The latest integration is with AviaVox, a global leader in intelligent airport announcements, representing a key milestone in delivering smart, integrated audio solutions for modern airports.
Zenitel Secures Salesforce Tower
Salesforce Tower in San Francisco is one of the city’s most iconic skyscrapers, soaring at 1,070 feet tall and 61 stories, which makes it not only the tallest building in the city, but the tallest building west of Chicago. It is in the heart of the city’s financial district and is a workplace for thousands of Salesforce employees and other tenants.
Zenitel: Keeping London safe for over 30 years – now showcased at the London Transport Museum Depot in Acton
We are proud to have our advanced public address and voice alarm (PAVA) technology featured in the London Transport Museum Depot in Acton
The Critical Role of Cybersecurity in Fire Safety Voice Communication
Cybersecurity in fire safety has become a critical concern for infrastructure owners, especially in high-risk environments.
Cybersecurity in PAVA Systems: An Interview with Henry Rawlins
In this interview, Henry Rawlins, VP of Marketing and Product Management at BU Transportation Solutions at Zenitel, discusses the unique cybersecurity challenges in the PAVA market, the industry's response to evolving regulations, and how Zenitel is leading the way in securing voice alarm systems.
Zenitel helps streamlining operations at Pontedera Hospital
Zenitel has delivered a unified audio platform that manages all critical communication needs under one umbrella. Using a single operator telephone, the hospital security personnel are now able to manage operational, security, and safety communications.
Østfold Hospital Kalnes
Zenitel’s helps keeping people and asset safe, secure, and informed. We are proud to see our solutions meeting critical communication needs to a hospital that is busy serving a thriving community in Kalnes, Norway.
IP audio solution to Indian Railways
Zenitel delivers a future ready IP audio solution that elevates passenger experience in Mumbai, Indian Railway.
London Bridge Station upgrades its ASL PAVA system with Zenitel
Ensuring safety and efficiency at one of the world’s oldest railway stations with innovative communication technology from Zenitel.
Zenitel strengthens London Underground’s Jubilee Line system
The upgrade delivered outstanding sound quality across the transportation network via a new Public Address and Voice Alarm system.
Truck Scale Intercoms - Weighing in on Clear Conversations
Zenitel and B-TEK Scales are streamlining logistics with a self-service truck scale intercom solution with noise cancelling that provides clear communication between truck drivers and scale operators.
Professional Audio Solution for Avani Hotel
The Avani Hotel, renowned for its comfort and connections, is situated in the heart of Dubai next to the famous Ibn Battuta Mall. Seeking to improve
the audio experience for guests, the hotel commissioned a professional distributed AV system to provide zonal background music (BGM) and live paging coverage across the building’s fifteen floors.
PAVA system for train station | Holmestrand Station
Holmestrand train station is a station engineered into the mountainside of the Holmestrand municipality along a tunnel 12km in length. The client needed a PAVA system for train station. It had to deliver high STI levels in challenging, highly reverberant environments. The system also needed to offer proven reliability and performance without compromising full EN 54 compliance.
Public Address & Voice Alarm System for airports | Göteborg Airport
Göteborg Landvetter Airport is undertaking several expansion projects to enhance terminal facilities, parking, and essential services, improving the passenger experience. A key component is the implementation of a new state-of-the-art Public Address and Voice Alarm System for airports.
Railways Public Address System | St. Pancras International Rail Terminal
This customer success story reflects on the needs of the customer - London Continental Railways (LCR) and Union Railways North (UCN) and how Zenitel's railways public address system (from Zenitel's Transportation Solution portfolio) helped them achieve the results.
Long-Line Public Address (LLPA) system at Docklands Light Railway
The Docklands Light Railway (DLR) needed a Long-Line Public Address (LLPA) system for their network. This network serves central and east London, including Lewisham, Tower Gateway, Bank, London City Airport, and Canary Wharf.
Zenitel unifying stadium and arena sound system | U-Arena, Paris
Let your voice be heard with our Stadium and Arena Sound System. Zenitel, an audio industry-leading expert, delivered a comprehensive EN54 compliant, multi-zoned sound system for the U-Arena’s public and performance spaces. Our audio communication solution is designed specifically for stadiums and arenas, ensuring top-notch audio quality and performance.
Integrated Public/Passenger Announcement System at Nagpur Metro
HEINRICH India, a leading provider of rail audio solutions across India, and Telecom contractor Larsen & Toubro secured the project. They were to design and deliver an integrated state-of-the-art Passenger Announcement System (PAS) and Passenger Information Display System (PIDS). This project aimed to realize MahaMetro’s commitment to Nagpur.
Public Address System for Scotland’s Railways
Zenitel delivered a Long Line IP-based Monitored Public Address system to railway stations throughout Scotland, combined with a centralised control system to help provide effective remote monitoring and control of ScotRail’s sites.
Integrated audio solution for The World Expo
Zenitel delivered an integrated audio solution, site-wide PAVA/BGM system for the world-renowned exhibition of innovation, technology and sustainability.
Crossrail Elizabeth Line
Zenitel delivered VIPA Public Address technology to provide clear audio over the full 118km length of the Crossrail Elizabeth Line. This included delivery of station PAVA systems and IP integration to the line control system.
Malta Airport
Cost-effective PAVA solution, securing and streamlining Malta International Airport’s operations.
Oslo Airport
Flight tower communication towards the command center and intercom devices to the terminals.
Klang Valley Mass Rapid Transit
Zenitel deploys a sophisticated multi-node display system to improve the passenger experience for the Malaysian railway line.