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Zenitel helps streamlining operations at Pontedera Hospital

Zenitel has delivered a unified audio platform that manages all critical communication needs under one umbrella. Using a single operator telephone, the hospital security personnel are now able to manage operational, security, and safety communications.

Zenitel HC Pontedera hospital case study

The Requirement

One critical communication platform for operational, security, and safety communication inside and out was requested by the customer. To improve parking security, the customer sought video-reinforced communication to see and respond quickly. As the hospital sprawls across different buildings, medical staff needed a seamless communication system to coordinate daily operations.

This critical communication platform should also integrate seamlessly with other 3rd party platforms such as DECT, PABX to enhance cohesion across hospital personnel.


The Solution

At the core of Zenitel’s solution, Alphacom XE servers offer comprehensive communication services, meeting customer needs for operational, security, and safety communication. With the ability to scale seamlessly, Alphacom XE was the apt choice for meeting growing customer needs

Vandal-resistant IP video intercom at the parking facility delivers two-way audio and video communication between visitors and control room staff, serving their informational and emergency communication needs with the push of a single button. Designed for tough environments such as parking, Zenitel’s vandal-resistant series intercoms are durable and resilient.

IP speakers across the hospital facilities deliver exceptional voice quality for pre-recorded and live messages, assisting hospital daily operations to run smoothly. With integrated microphones, IP speakers have the potential to turn hospital security from reactive to proactive.

IP audio intercom across the hospital facility, such as elevators, waiting rooms, etc., delivers two-way emergency communication between hospital and security personnel. With an integrated 10W amplifier, Zenitel’s IP audio intercom also delivers public address announcements, eliminating the need for a separate PA system in those areas and therefore cutting costs.

Integration with DECT system allows operators to manage calls and alarms while they are on the move.


The Result

Zenitel has successfully provided an EN54-compliant PZenitel has delivered a unified platform that manages all critical communication needs under one umbrella. Using a single operator telephone, the hospital security personnel are now able to manage operational, security, and safety communications. This gives a seamless experience for the hospital staff and helps them streamline hospital operations better.

With over 100 years of experience in audio, Zenitel products deliver exceptional audio quality that exceeded customer expectations. With the ability to dynamically adjust the audio to suit the environment, Zenitel audio intercoms and IP speakers play a vital role in ensuring a safe and welcoming experience for visitors and medical staff at the hospital.


Zenitel Solutions
Emergency and operational communication for medical staff and visitors
Public Address Integration with 3rd party systems

Key Products
IP Intercoms for Cleanroom
Operator microphone for control room
IP Speakers
IP Audio integration kit
Vandal resistant intercom

Key Technology
An end-to-end IP based critical communication platform for operational, security, and safety communication needs

Market segment
Healthcare

End customer
Pontedera (PI) Hospital, Felice Lotti

System Integrator
T.P.M.